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Cookie Policy

Cookies and Web Beacons

This website is owned and run by TAI CHUNG JEWELLERY COMPANY LIMITED. If we use the term “our Group”, this means us and our subsidiaries, our ultimate holding company and its subsidiaries (or any of them). The term “our online services” refers to TAI CHUNG JEWELLERY COMPANY LIMITED, our mobile and tablet applications and any other websites or apps we own or run from time to time. If you use any of our online services, we will refer to you using the terms “user”, “visitor”, “you”, “your”, “yours” in this policy.

The cookies used on our online services

The cookies we and our business partners use on our online services can be grouped into the following categories:

Essential cookies: Some of the cookies on our online services are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie that enables you to log into your account on the website, or one which allows communication between your browser and the website. Our cookie-preference cookie, described in the section ‘How to reject or opt out of receiving cookies’, is also an essential cookie. You may not be able to use our website without these cookies.

Website functionality cookies: These cookies enable you to browse our online services and use features such as shopping baskets and wish lists.

Website analytics cookies: We use these cookies to measure and analyse how our customers use our online services. An example is counting the number of different people visiting our website or using a particular feature, rather than the total number of times the site or feature is used. This allows us to continuously improve our online services and your shopping experience.

Customer preference cookies: When browsing or shopping online, our online services will remember preferences you make (for example your user name, language or location). This improves your experience and makes your browsing simpler, easier and more personal to you.

Social sharing cookies: When browsing or shopping online, our online services will remember preferences you make (for example your user name, language or location). This improves your experience and makes your browsing simpler, easier and more personal to you.

Interest-based advertising cookies: You will have noticed, when visiting other websites, that you are shown adverts for products and services you may wish to buy. The money made by website owners for showing third-party adverts on their websites often pays for the cost of running the website, and therefore often allows you to use the website without having to pay a registration or usage fee. Like many businesses, we place adverts for our services on a range of our partners’ websites. However, to try and ensure that the adverts you see are relevant to you, we use cookies to collect information about the types of things that interest you, for example websites you visit and your geographic location. Having these cookies does not increase the number of adverts you will be shown, but simply makes the adverts you see more relevant. In addition, they limit the number of times you see an advertisement, as well as helping us measure the effectiveness of our advertising campaigns.

Advertising cookies used on our business partners’ websites

We place adverts on a number of third-party websites. We use cookies to control how often you are shown a particular advert on those websites, so you do not see the same advert too frequently. We do not collect any personal data within these cookies. To reject our use of these cookies, please refer to your browser settings as set out in the ‘How to reject or opt out of receiving cookies’ section below.

How to reject or opt out of receiving cookies

If you want to delete any cookies that are already on your computer, please refer to the help and support section on your internet browser for instructions on how to locate the file or directory that stores cookies.

Please note that our online services cannot always control third-party cookies stored on your machine from our online services and that setting your cookie preferences with us will not stop those third-party cookies from being stored on your machine. Therefore you must manage these cookies directly with the relevant third party.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Third party cookies

Some of the cookies described above are stored on your machine by third parties when you use our online services. We have no control over these cookies or how the third parties use them. They are used to allow third parties to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see the individual third party’s privacy policy listed below.

Analytics

Google (Google Analytics)

This cookie provides anonymized data to allow us to understand user behavior and marketing performance across our Group.

More information and how to opt out: https://tools.google.com/dlpage/gaoptout

Interest-based Advertising

Facebook (Atlas)

This cookie executes, delivers and tracks the performance of brand media (display and video) campaigns.

More information and how to opt out: http://www.aboutads.info/choices/#completed

Facebook (Facebook Custom Audience)

This cookie allows us to target the advertising we do on Facebook more effectively by matching data we hold with that held by Facebook.

More information and how to opt out: http://www.facebook.com/about/privacy/

Google (AdWords Remarketing)

This cookie facilitates post-visit messaging to drive return visits.

More information and how to opt out: https://www.google.com/settings/u/0/ads/authenticated?hl=en

Google / Double-Click (Channel Intelligence)

This cookie facilitates the tracking of performance related to Google Shopping.

More information and how to opt out: https://www.google.com/settings/u/0/ads/authenticated?hl=en

Google / Double-Click (Double-Click DPA)

This is a management solution used to track the effectiveness of different advertising campaigns which are delivered to different audiences

More information and how to opt out: https://www.google.com/settings/u/0/ads/authenticated?hl=en

Google / Double-Click (Double-Click Floodlight)

This cookie allows us to target the advertising we do on third party websites more effectively.

More information and how to opt out: https://www.google.com/settings/u/0/ads/authenticated?hl=en

Microsoft (Bing)

Bing allows us to build lists of users who have searched for certain terms and clicked on results using their search engines, so that we can target our advertising more effectively.

More information and how to opt out: http://choice.microsoft.com/en-GB/opt-out

 

Website Functionality

Zendesk

We use this technology to provide real time access to our Customer Care Team via a chat window.

More information and how to opt out: https://support.zendesk.com/hc/en-us/articles/360047906854-Enabling-customers-to-opt-out-of-emails-in-Sell

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