Thank you for shopping at Tai Chung Jewellery.
If you are not entirely satisfied with your purchase, we’re here to help.
Please email us with your order number if you wish to return items.
Tai Chung Jewellery Unit 803, 8/F, Block A,
Focal Industrial Center, 21 Man Lok Street,
Hung Hom, Hong Kong
Tel: +852 27648817
Once we receive your item, we will inspect it and notify you.
Please note that for international orders, customers have to pay for the return shipping cost and customs fee on their own, we are unable to refund these fees for your order.
-PLEASE BE AWARE THAT NOT ALL ITEMS CAN BE REFUNDED, ASK FOR MORE INFORMATION-
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at firstname.lastname@example.org
*Please be aware of custom-made products are non-refundable if the product sample has been made and accepted in the first place.