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Terms & Condition

Acceptance of Terms
By accessing or using the website www.tcjewellery.com (hereinafter referred to as the “Website”), you agree to be bound by the following terms and conditions.


  • “Website” refers to www.tcjewellery.com, including all its pages, content, and functionality.
  • “User” refers to any individual or entity accessing or using the Website.
  • When we refer to “Tai Chung”, “we”, “us” or “our”, we mean TAI CHUNG JEWELLERY CO LTD or, where relevant, its affiliates. Where we refer to “you” or “your” we mean you, the person using the Services.

User Obligations
Users agree to comply with all applicable laws and regulations when using the Website. Users must not engage in any illegal activities or violate the rights of others.

Intellectual Property
All photographs, images, designs, logos, and other content displayed on the Website are the property of Tai Chung Jewellery and are protected by intellectual property laws. Users are prohibited from copying, distributing, or using any of the Website’s content without prior written permission from Tai Chung Jewellery.

Privacy Policy
The collection, use, storage, and protection of user data are governed by our Privacy Policy. By using this Website, you acknowledge and agree to the terms outlined in the Privacy Policy.

Limitations of Liability
Tai Chung Jewellery shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Website, including but not limited to any errors or omissions in the content.

Order Confirmation
After a purchase is made, Tai Chung Jewellery will send an email to the user as a confirmation of receipt of the order. This email serves as confirmation of receipt only and does not constitute acceptance of the order.

In order to use the Services you must be over 18 years of age.

Right to Decline Orders
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the terms and conditions.

Pricing Errors
While we make every effort to ensure the accuracy of the details on our Website, we may occasionally discover an error in the pricing of products. In the event of a pricing error in your order, we will notify you as soon as possible. We shall be under no obligation to accept or fulfill an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. We will send an email or make a phone call to inform you that we have not accepted your order or that the relevant part of the order has been canceled. If you have already paid for the goods, we shall refund the full amount.

Returns and Exchanges
Products marked as “Close Out” cannot be returned or exchanged, except in the case of a manufacturing defect or damage during shipping. For all other products, our standard return and exchange policy applies. 

The products We attempt to be as accurate as possible in the description of the products displayed on the Website. However, we cannot guarantee that all details are always accurate, complete or error free. Please contact our Customer Service Advisors if you would like more information about a product. The images of the products on the Website are for illustrative purposes only, and although we attempt to display colours accurately, we cannot guarantee that your computer’s display of the images accurately reflects the true colour of the products.


Additional Terms and Conditions
For more detailed or specific terms and conditions, please contact us via email at info@tcjewellery.com We will be happy to provide you with any additional information or clarifications you may need.

Tai Chung may modify or update these terms and conditions from time to time. Users will be notified of any changes by posting the updated terms on the Website. Continued use of the Website after such modifications constitutes acceptance of the revised terms.

If any provision of these terms and conditions is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

By using the Website, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using the Website.